Resources

Resources - Serve First provides services to a wide array of customers in virtually every industry. From independent retailers to national accounts and financial institutions. Serve First has the knowledge and expertise to meet the demands of a rapidly changing marketplace.

Benefits of Serve First Solutions…


  • PCI DDS Compliance Program
  • Live 24 Hour Customer Support
  • Online Account Management
  • Chargeback Prevention & Handling
  • Next Day Funding (Including AMEX and Discover)
  • Full Service Processor of American Express

PCI Digital Security Standard (DDS) Compliance Requirement

The payment brands (American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa, Inc.) have mandated that all merchants who store, transmit, or process cardholder information must maintain compliance with the PCI DSS. We, as your service provider, take the protection of customer and payment account data very seriously. We understand the risks and financial costs that a compromise can pose to your business. In support of this important mandate we will begin requiring all of our merchants to validate their PC DSS compliance status with us. However, we want to make the process as convenient as possible for you.


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Serve First Solutions, Inc. has established a relationship with PCI Rapid Comply, an easy-to-use online tool designed by PCI security experts

specifically for small to mid-size merchants that can help you achieve and maintain PCI DSS compliance more quickly and easily. The Rapid Comply tool is certified by the PCI Security Council as a Qualified Security Assessor (QSA) and Approved Scanning Vendor (ASV). Enrolling with PCI Rapid Comply will provide you with access to trained professionals to help your business comply with the PCI DSS. They will work with you to conduct an analysis of your account, assist with any necessary remediation efforts and help you certify your compliance. The service will guide you through the completion of your PCI DSS Self-Assessment Questionnaire (SAQ) and include (if applicable) the required quarterly scans of your processing systems. To learn more about this process and to initiate an analysis of your account, please contact our office at 877.737.7355.

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Frequently Asked Questions


Questions About PCI